ALL - Accor Live Limitless

Accor is a French global hotel group whose ALL Accor Live Limitless (ALL) loyalty programme covers brands including Fairmont, Sofitel, Raffles, Pullman, Novotel, Mercure, ibis, Swissotel, Movenpick, SLS, Delano, and the Ennismore lifestyle brand collection. US on-the-ground footprint is limited but growing through Fairmont, Sofitel, SLS, Delano, and Ennismore properties. Most US travellers use Accor for international stays in Europe, APAC, and the Middle East. Book via all.accor.com or the ALL app and activate ShopBack via the ShopBack Accor merchant page to earn cashback on eligible bookings at the current published rate.

ALL Accor Live Limitless has five tiers: Classic (base signup), Silver, Gold, Platinum, and Diamond. Silver and Gold unlock complimentary room upgrades subject to availability and a higher points earn rate. Platinum adds two Suite Night Upgrades, premium Wi-Fi, early check-in, late checkout, complimentary breakfast (daily at Asia Pacific properties, weekends elsewhere per programme), Executive Lounge access, and a 78% points bonus. Diamond adds daily breakfast worldwide on weekends and daily in APAC, additional Suite Night Upgrades, and the ability to gift Gold status. Points expire after 365 days of inactivity.

Accor typically runs its Global Sale twice a year, with a Spring window (March to April) and a Fall window (September to October) offering 30% off member rates on select stays. Additional windows include Black Friday (November 27, 2026), Cyber Monday (November 30, 2026), and a Winter Sale (December to January). Member Rate discount runs year-round when logged in as an ALL member. Verify current sale windows and eligible brands on all.accor.com before booking.

Yes. Since June 2026, American Express Platinum cardholders receive complimentary ALL Accor Gold status while the card remains active. Gold benefits include priority reservations, complimentary room upgrades subject to availability, a higher points earn rate, and welcome amenities at select properties. Enrollment runs through the Amex benefits portal linked to the ALL account. Cardholders should link the ALL account number to Amex benefits and confirm status via the ALL app before check-in. Cross-check with Amex's current benefits page for continuation of the offer.

Marriott Bonvoy leads on US on-the-ground footprint and points-earn value for US-based travellers, with a broader network across major and mid-tier US cities. Accor leads on European luxury (Fairmont, Sofitel, Raffles), APAC business hotel density (Novotel, Mercure, Pullman), and lifestyle-collection strength through Ennismore, SLS, and Delano. For a US-heavy travel year, Marriott typically wins. For a heavy Europe or APAC trip year, Accor typically wins. Cross-check both loyalty structures before consolidating stays. Both are cashback-eligible via ShopBack where applicable.

Hilton Honors leads on flexible points redemptions (fifth-night-free on award stays), a strong points-and-cash option, and US on-the-ground footprint. Accor leads on European luxury and APAC brand density. Points value depends on target redemption region. For US road trips and business travel, Hilton typically wins. For a European luxury itinerary or an APAC business travel year, Accor typically wins. Compare status pathways: Hilton Diamond typically requires 30 stays or 60 nights annually, while Accor Diamond thresholds run higher. Both are cashback-eligible via ShopBack when booked through their respective merchant pages.

ALL Signature is Accor's paid annual subscription tier layered on top of the free ALL programme. Benefits typically include an annual points bonus at signup, a fixed percentage discount at Accor restaurants and bars, additional room-upgrade allocation, and Suite Night Upgrades. Membership renews annually. Verify current fee and benefit list on the ALL Signature page before signup. For a shopper hitting three or more Accor stays a year across Europe or APAC with restaurant dining spend, the fee often pays back.

The Member Rate is Accor's standing logged-in discount for ALL members, typically around 10% off Best Available Rate at participating hotels. It stacks with Global Sale promotional codes (spring and fall windows), corporate rate codes where eligible, and points-plus-cash redemptions. Member Rate applies at time of booking when logged in; verify the rate you locked shows on the confirmation. ShopBack cashback tracks on the paid room rate for eligible booking channels at the current published rate.

Breakfast inclusion depends on tier, region, and rate. Platinum ALL members typically receive complimentary breakfast daily at Asia Pacific properties and on weekends elsewhere. Diamond members receive daily breakfast worldwide on weekends and daily in APAC. Non-elite members can book breakfast-inclusive rates directly at time of booking, which are often better value than à la carte at the property. Verify the specific property's breakfast policy on the booking page before locking, since brand and region variability is meaningful.

Empty any pending Accor booking cart, then click through fresh from the ShopBack Accor merchant page to all.accor.com. Log in to your ALL account to apply the Member Rate, complete the booking in the same browser session, and confirm the reservation email. Avoid pasting unofficial third-party promo codes at checkout since they can break cashback tracking. Cashback tracks on the paid room rate for eligible bookings. Rates and eligible booking types vary; see the current published rate on the ShopBack Accor merchant page.

Yes. Any cancelled or refunded portion of your Accor booking is voided from the ShopBack cashback total, since Accor only pays commission on completed stays. If you cancel a reservation within the free-cancellation window or the stay does not check in, the pending cashback will not confirm.

Yes, cashback tracks on eligible Accor products regardless of who the gift recipient is, as long as you click through fresh from the ShopBack Accor merchant page and complete the checkout in the same browser session. Gift cards themselves are excluded from cashback across nearly all merchants including Accor. Shipping to a third party address is fine. Any cancellation or return on the gifted order voids the corresponding portion of the cashback.