Hotels.com

ShopBack Cashback works like a discount, only easier than a promo code: go through ShopBack before you pay.

For US travelers, Hotels.com is competitive on domestic city stays (New York, Chicago, Los Angeles, San Francisco), Las Vegas Strip properties, Miami and Orlando family resorts, and short-haul international routes across Mexico, the Caribbean and Canada. Deep sitewide windows land around Travel Tuesday, Memorial Day, Fourth of July, Labor Day, Black Friday, Cyber Monday and December holiday-week windows. Signed-in members unlock Secret Prices and earn OneKeyCash on eligible bookings, and VIP Access properties add extra perks for higher tiers. Routing through ShopBack before clicking through to the Hotels.com website means cashback applies to eligible USD website bookings. Check the rate table on the ShopBack Hotels.com page above before booking.

One Key is Expedia Group's unified loyalty programme, launched in July 2023 to replace the legacy Hotels.com Rewards (the older "stay 10 nights, get 1 free" scheme). It is free to join and shared across Hotels.com, Expedia and Vrbo, so OneKeyCash earned on a Hotels.com booking can also be redeemed on future eligible Expedia or Vrbo bookings. Members earn OneKeyCash on eligible bookings at an earn rate that varies by property and rate type; OneKeyCash applies to future eligible bookings at checkout, and stays typically must complete before the balance credits. Signing in to a Hotels.com account before checkout is what unlocks OneKeyCash earn plus member-only Secret Prices.

One Key has member tiers running Blue (entry, all members), Silver, Gold and Platinum. Higher tiers are reached by accumulating qualifying nights, bookings or spend within a program year, with thresholds set by Expedia Group and updated periodically. Silver and above typically unlock bonus OneKeyCash on selected stays plus priority customer support. Gold and Platinum add room upgrades, added amenities and extra perks at VIP Access properties where availability allows. Exact thresholds and per-tier perks are set by the merchant and can change; see the current One Key terms on Hotels.com.

VIP Access is a curated set of hand-picked hotels on Hotels.com where One Key members receive additional perks with the standard booking. Perks vary by property and tier but commonly include room upgrades subject to availability, complimentary breakfast, early check-in or late check-out, spa or resort credits, and welcome amenities. Higher One Key tiers (Silver, Gold, Platinum) unlock deeper VIP Access benefits. Sign in to a Hotels.com account before searching so VIP Access badges surface on eligible properties. Activate ShopBack before click-through to earn cashback on eligible USD website bookings.

Secret Prices (also called Member Prices) are member-exclusive discounted rates on selected properties, visible only after signing in to a Hotels.com account. Actual savings vary by property and date. Eligible properties are flagged with a small icon during search. Signed-in access is the trigger, and there is no separate opt-in beyond having a One Key account. Go through ShopBack before you pay on Hotels.com and part of what you spend comes back as Cashback.

Las Vegas is one of the deepest Hotels.com US markets, with broad inventory across the Strip (MGM, Caesars, Wynn, Venetian, Bellagio, Cosmopolitan) and Downtown Fremont. Midweek Sunday-through-Thursday stays typically discount sharply versus Friday and Saturday, and shoulder windows in January, early February and late August surface the strongest markdowns. Signing in to Hotels.com unlocks Secret Prices and OneKeyCash. Go through ShopBack before you pay and part of what you spend comes back as Cashback.

Miami Hotels.com inventory spans South Beach, Mid-Beach, Brickell, Downtown and Coral Gables, with a mix of boutique hotels, beachfront resorts and business-friendly city hotels. Peak-demand windows around Art Basel (early December), spring break (March), and December holiday weeks push rates up sharply, while shoulder months (late April to early June, September to early November outside hurricane peak) surface the strongest markdowns. Free cancellation is worth the small premium given hurricane variability. Signing in to Hotels.com unlocks Secret Prices and OneKeyCash. Go through ShopBack before you pay and part of what you spend comes back as Cashback.

Orlando has some of the deepest family-resort inventory on Hotels.com in the US, with strong coverage across International Drive, Lake Buena Vista, Kissimmee and the Universal and Disney gateway zones. Family rooms, on-site pools, breakfast included and shuttle service to the parks are common filters. Peak-demand windows around spring break, summer break and December holiday weeks push rates up; shoulder weeks in late January, early May, September and mid-November surface the strongest markdowns. Sign in for Secret Prices and OneKeyCash, activate ShopBack before click-through, and complete the booking on the Hotels.com website in USD for eligible cashback.

Hotels.com in the US typically runs deeper accommodation discounts across Black Friday and Cyber Monday, extending into Travel Tuesday the day after Cyber Monday (widely regarded as one of the strongest travel-sale windows of the year). Markdowns skew toward domestic city stays, Vegas Strip properties, Miami and Orlando family resorts, and short-haul international routes into Mexico and the Caribbean. Popular family properties tend to sell out early in the window, so previewing the newsletter and short-listing properties the day before is a low-cost way to lock a price. Free cancellation lets travelers lock a rate and re-price if it drops further. Activate ShopBack before clicking through to earn cashback on eligible USD website bookings.

For US travelers, sitewide accommodation sales (Travel Tuesday, Memorial Day, Fourth of July, Labor Day, Black Friday, Cyber Monday, and the December holiday-week windows) typically surface the deepest cuts. Shoulder months around US school holidays soften rates in domestic destinations. Booking free cancellation rates lets travelers re-price if the rate drops closer to travel. For time-critical purchases before spring break, summer break or Thanksgiving, current-rate cashback on the ShopBack Hotels.com page already offsets non-sale pricing. Sign in for Secret Prices and OneKeyCash, activate ShopBack before click-through, and check the rate table above.

For US travelers, all three carry deep inventory across domestic city, beach and resort destinations, plus short-haul international routes. Hotels.com and Expedia are both Expedia Group brands and share the One Key programme, so OneKeyCash earned on either can be redeemed across both plus Vrbo; VIP Access properties surface across both. Booking.com's Genius programme offers tiered member discounts on eligible properties, separate from One Key. For a traveler deciding purely on price at a given moment, the sharper comparison is which platform has an active sitewide sale, the strongest loyalty stack, and the strongest current cashback rate on ShopBack. Check the Hotels.com, Booking.com and Expedia pages on ShopBack before locking a booking. For a deeper look, see Booking.com vs Expedia vs Priceline: Which OTA Actually Delivers in 2026.

For US travelers who book Hotels.com, Expedia or Vrbo more than once or twice a year, One Key is generally worth joining. It is free, unlocks Secret Prices on selected properties, earns OneKeyCash on eligible bookings that applies to future stays across all three brands, and adds perks at VIP Access properties. Higher tiers (Silver, Gold, Platinum) unlock bonus OneKeyCash and stronger VIP Access perks. For a single one-off booking, the immediate value is Secret Price access rather than OneKeyCash earn. Go through ShopBack before you pay and part of what you spend comes back as Cashback.

Cancellation policy on Hotels.com US is set by each property and rate type. Free cancellation rates can typically be cancelled online from the booking management page up to the stated deadline, subject to property terms, and refunds process back to the original payment method. Non-refundable rates do not refund after booking. For US travelers with uncertain plans (weather, flight changes, work travel), booking a free cancellation rate is generally worth the small premium.

Hotels.com is a global online travel agency for accommodation bookings, owned by Expedia Group. Inventory covers hotels, apartments, vacation rentals, villas, resorts, hostels and serviced residences across US domestic destinations and short-haul international routes into Mexico, the Caribbean, Canada and beyond. Hotels.com runs the One Key loyalty programme (Blue, Silver, Gold, Platinum) where members earn OneKeyCash on eligible bookings, unlock Secret Prices and access VIP Access perks. Going through ShopBack before you book means cashback applies to the price you pay in Hotels.com's own sale windows, separately from OneKeyCash earn, on eligible USD website bookings.

Hotels.com surfaces bundled hotel-plus-flight and multi-night packages on selected US and international routes, typically at a discount versus booking components separately. Package inventory varies by destination and travel window. For a hotel stay, book the hotel on its own: go through ShopBack before you pay and part of what you spend comes back as Cashback. For a deeper look, see Hotels.com Deals + Cashback.

Go through ShopBack before you pay and the Cashback tracks to your ShopBack account: sign in to ShopBack, open the Hotels.com page and click through to Hotels.com, then complete the booking there. The live rate is shown in the rate table on the ShopBack Hotels.com page above.

After you book Hotels.com US through ShopBack, the merchant submits the booking and it typically appears as Pending Cashback in your ShopBack account within about 2 days. Cashback confirms roughly 65 days after the trip completes, once the merchant's cancellation window has closed.

Cashback confirms on the retained, paid portion once the Hotels.com cancellation window closes.

A Hotels.com US booking started from the ShopBack Hotels.com page is submitted by the merchant and typically shows as Pending Cashback in your ShopBack account within about 2 days. Pending Cashback confirms roughly 65 days after the trip completes, once Hotels.com's cancellation window has closed, and becomes withdrawable at that point.

Yes. On your phone, open Hotels.com from the ShopBack app and finish the booking there. Starting from ShopBack before you pay is what links the booking to your ShopBack account.

For a last-minute stay on Hotels.com, sign in to your One Key account before you search, because member-only Secret Prices only show to signed-in members, then filter for free cancellation so you can rebook if a lower rate appears before check-in. Compare a few nearby properties rather than taking the first result, and remember resort fees are charged separately from the room rate. Check the live rate on this page, then start from ShopBack, click through to the Hotels.com website and finish the booking as normal. read more

ShopBack works with Hotels.com: go through ShopBack before you book and part of what you spend comes back as Cashback. Check the live rate on this page before you book.

If the goal is to pay less for a stay, go through ShopBack before you pay for the room itself and part of what you spend comes back as Cashback, which lowers what the stay costs. Check the live rate on this page before you book.

Yes. Plan the trip first, then book through ShopBack: choose your dates and hotel, open this page, click through to Hotels.com and pay as normal. That step is what makes an eligible booking earn Cashback, so the same room ends up costing you less. Signing in to Hotels.com for Secret Prices and OneKeyCash works as normal. Check the live rate on this page before you pay.

ShopBack works as a post-purchase discount: go through it before you pay, and once the stay is complete and the booking confirms, a share of the eligible amount comes back to you as cash. Because it is cash rather than points or miles, it lowers the effective price of the booking itself. Cancelled, refunded, no-show and modified bookings whose booking ID changes do not count. See the live rate on this page for what applies to your booking.

ShopBack's guides on Hotels.com cover budget hotels for a northern trip, finding cheap hotels from trusted sources and the best day of the week to book hotels: What Are Some Budget-Friendly Hotels in Anchorage, Alaska in 2026?, How Do I Find Cheap Hotels Without Using Sketchy Sites in 2026? and What Is the Cheapest Day of the Week to Book US Hotel Deals in 2026?.