ITA Airways
3.5% Cashback
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
60 days after travel
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- No-shows and any booking changes that lead to a change in the booking ID will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
Never miss Cashback on ITA Airways
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Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
If you encounter payment errors during your purchase, you should restart your visit to the ITA Airways from this platform to ensure that your Cashback continues to be tracked.
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ITA Airways on ShopBack
What is ITA Airways?
ITA Airways is Italy's flag carrier, launched in October 2021 as the successor to Alitalia. It is majority-owned by the Lufthansa Group. US operations focus on transatlantic service between Rome Fiumicino and JFK, Miami, Los Angeles, Boston, Washington DC, and Chicago.
Is the Volare loyalty programme ending?
Yes. The Volare programme closes on March 30, 2026. Award tickets booked on or before that date remain valid for travel for 12 months from booking. Between April 1 and June 30, 2026, remaining Volare points could be converted to a Gift Card Volare, redeemable by June 30, 2026 for tickets flying within the following 12 months. Do not plan to accrue Volare miles on future bookings.
What replaces Volare on ITA Airways?
From April 1, 2026, Miles & More is the official loyalty programme for ITA Airways, aligned with the wider Lufthansa Group. Exact earn rates on ITA-operated flights are being finalised. See our Miles & More guide for US flyers for the wider status structure.
What is ITA Airways baggage policy?
Transatlantic economy fares typically include one carry-on plus one personal item, with checked baggage included on higher economy fare brands and above. Basic economy on some routes may not include checked bags. Check the current baggage guidelines on the ITA Airways site before booking, as allowances vary by fare brand and route.
Is ITA Airways premium economy worth it?
Premium economy sits between economy and business on the A330neo and A350 long-haul fleet. Wider seats, extra recline, more legroom, priority boarding, checked bag included, and upgraded meal service versus economy. For a 9-plus hour US to Rome flight, the class typically prices at 1.5 to 2 times a standard economy fare.
What is ITA Airways refund policy?
Refund eligibility depends on the fare brand. Flexible and business fares typically allow refunds subject to fare rules. Non-refundable economy may only refund taxes and airport fees. US departures qualify for the 24-hour DoT refund rule if the flight is more than seven days away.
When are ITA Airways sales?
Main sale windows typically include the Spring Sale (February to March), Summer Sale, Travel Tuesday (December 2, 2026), Black Friday (November 27, 2026), Cyber Monday (November 30, 2026), and Year-End Sale. Deepest transatlantic fares typically show up in Travel Tuesday and February to March.
ITA Airways vs Lufthansa on US to Europe?
Both are Lufthansa Group airlines. ITA specialises in direct US to Rome. Lufthansa flies US to Frankfurt and Munich with wider onward European connections. From April 2026, both earn Miles & More on the same programme, so status counts across the group. See the best airlines to Italy roundup for a wider comparison.
How do I earn ShopBack cashback on ITA Airways?
Empty your ITA Airways cart first, click through fresh via the ShopBack ITA Airways merchant page, then complete the booking in the same browser session. Skip third-party voucher codes at checkout. Cashback rate varies by cabin and promotional period.
Is ITA Airways the same as Alitalia?
No. Alitalia ceased operations in October 2021. ITA Airways launched as its commercial successor with a smaller fleet, streamlined network, and new brand. Alitalia's MilleMiglia loyalty programme wound down in 2021.
Which US cities does ITA Airways fly?
JFK New York, Miami, Los Angeles, Boston, Washington DC (Dulles), and Chicago (O'Hare) on nonstop routes to Rome Fiumicino. Seasonal capacity shifts summer versus winter. See our how to book Italy flights guide for booking tips.
When does ITA Airways cashback typically post to my ShopBack account?
Pending ShopBack cashback on an ITA Airways booking typically appears in the ShopBack account within a few days of ticket purchase, provided you clicked through from shopback.com/ita-airways and completed the booking in the same browser session without pasting a third-party voucher code. Cashback moves from pending to confirmed after the travel date passes and the fare's refund window closes, which is when ITA Airways finalises the transaction back to ShopBack. This means transatlantic bookings made months ahead of travel typically sit pending until after the return flight is flown. Cashback tracks on the base fare and typically excludes taxes, airport fees, and seat-selection add-ons. Cancelled or refunded tickets void the associated cashback.
