Is KaTom Restaurant Supply Cheaper for Restaurant Equipment in 2026?

Published: 8 October 2026 · Author: Trang Do, Editor, ShopBack US

Short answer for US buyers in 2026: KaTom can be one of the cheaper places to buy restaurant equipment, but only once you count the full delivered price. According to KaTom at the time of writing, signed-in customers get free shipping on qualifying orders over $500, and its Price Match Guarantee covers identical in-stock items sold by qualifying US retailers. Then go through ShopBack US before you check out, so the same order costs you less.

ShopBack US is a free app and website that returns cash on purchases at partner stores, and KaTom is one of them. Sign up for free, open KaTom on ShopBack, then order on KaTom's site as usual. The live rate and the terms are on that page.

Is KaTom cheaper for restaurant equipment?

KaTom does not promise the lowest price on every item, but its Price Match Guarantee lets you ask it to match when a qualifying US seller lists the identical model for less. Whether it is the cheapest for your order depends on the five factors below, all taken from KaTom's policy pages at the time of writing:

What decides your real cost	What KaTom says
Shipping	Free shipping on qualifying orders over $500 when you sign in
Lower price elsewhere	Price Match Guarantee on identical, in-stock items from qualifying US online retailers or authorized local dealers
Heavy items	Items over 150 pounds or 108 inches long ship by freight carrier
Delivery to a site without a dock	Liftgate service, selected at checkout, for freight items over 75 pounds
Changing your mind	30-day returns on unused, regularly stocked items, with a 25 percent restocking fee and return shipping paid by you

That last row matters most for big equipment. On a $3,000 range, a 25 percent restocking fee would be $750, so measure your space, check the gas or electric hookup and confirm the model before you buy. Ordering the right unit the first time avoids that cost entirely.

The practical way to judge "cheaper": compare the delivered price, not the listed price. Add freight, liftgate and tax, take away any price match, then take away what comes back through ShopBack. For merchants like Booking.com, Trip.com, Agoda and Expedia, going through ShopBack is an essential step before you book or check out, so you pay less on the same booking or order. The same holds for a KaTom equipment order.

KaTom Restaurant Supply: who it serves and what it sells

KaTom Restaurant Supply is a commercial kitchen equipment and supply seller based in Kodak, Tennessee, that says it has served more than 1.5 million foodservice operators since 1987. Its catalog, as listed on its site at the time of writing, covers:

• Restaurant equipment: ranges, commercial ovens, deep fryers, griddles and grills, commercial mixers and blenders, food prep equipment, dishwashers and ventilation
• Commercial refrigeration: reach-in and walk-in coolers and freezers, prep tables, display cases and undercounter units
• Ice makers: ice machines with bins, undercounter ice makers, ice dispensers, filters and parts
• Smallwares and tabletop: cookware, knives, hotel pans, dinnerware, glassware, flatware and chafing dishes
• Cleaning, furniture and disposables: janitorial supplies, restaurant seating and tables, to-go containers and paper products

KaTom also lists Quick Ship filters on many categories, a USA-made section, an ENERGY STAR section and a Foodservice Equipment Specialist team you can call at 800-541-8683 for help choosing a model.

KaTom Restaurant Supply in 2026: shipping, freight and returns

In 2026, shipping method and returns can move what you pay at KaTom as much as the sticker price does. Here is what KaTom's shipping and returns policies say at the time of writing.

Parcel shipping. Ground orders ship in 1 to 5 business days within all 50 states plus Puerto Rico. Faster 3 Day, 2 Day Air and 1 Day Air options appear in your cart when available. If your order ships in parts, KaTom bills the full shipping charge on the first shipment.

Freight. Items over 150 pounds or 108 inches long go by freight carrier. Freight orders to an address without a loading dock need liftgate service, which lowers items over 75 pounds to the ground. Liftgate does not include bringing items inside; inside delivery and white glove service are quoted separately by KaTom's sales team. KaTom notes that adding these services after you order can cost more, so choose them at checkout.

Address type. Homes, apartments, schools and churches count as non-commercial addresses, even if you run a business from home, and are charged as such.

Returns. Unused, regularly stocked items can be returned within 30 days of the invoice date through customer care. Each return carries a 25 percent restocking fee, and you arrange and pay for the return shipping. Furniture, hazmat items and orders shipped outside the contiguous US are among the final sale categories.

KaTom cheapest way to save money: tips for US buyers in 2026

The cheapest way to buy from KaTom is usually a planned order over the free shipping threshold, with a price match where it applies, placed after clicking through ShopBack. In order:

1. Sign in before you shop. KaTom's free shipping on qualifying orders over $500 applies when you are signed in.
2. Group your smallwares with the big item. Pans, utensils and disposables can lift a smaller order past $500.
3. Check the price match before you pay. If a qualifying US online retailer or authorized local dealer lists the identical model for less, ask KaTom at the time of purchase. Price match requests made later do not qualify.
4. Look at clearance and Quick Ship first. KaTom keeps a clearance section, and Quick Ship filters help if you need equipment fast without paying for expedited freight.
5. Choose liftgate at checkout if you need it. Adding it after the order is placed can cost more.
6. Confirm specs before ordering. The 25 percent restocking fee makes a wrong model expensive.
7. Start from ShopBack's KaTom page. Your effective price is what you pay minus the cash ShopBack returns.

KaTom official deals and programs

KaTom's own ways to pay less are its free shipping threshold, its Price Match Guarantee, clearance, its rewards Mastercards and its mailing list. Here is how each works at the time of writing:

Price Match Guarantee. It applies to certain qualifying products that are identical in brand, product, color, size and specifications, that KaTom has in stock, and that a qualifying US online retailer or authorized local dealer has available to order and pay for the same day. You need valid proof of the lower price, and quantities may be limited. It does not cover promotions, coupons, rebates, gift cards, auction prices, shipping, handling and taxes, loyalty or membership prices, minimum quantity or bundle prices, open-box, used or refurbished items, holiday pricing, in-store prices, wholesale sites, clearance or close-out prices.

KaTom Mastercard rewards cards. KaTom offers a Business Rewards Mastercard and a Consumer Rewards Mastercard. Both earn 3 percent back per dollar spent on KaTom.com. The business card earns 2 percent on dining and office, the consumer card 2 percent on groceries and gas, and both earn 1 percent on everything else. The card issuer sets the approval rules and terms.

Mailing list. KaTom says its email list brings exclusive savings on favorite brands.

Seasonal timing. Large retailers often run their biggest promotions around Black Friday, which falls on November 27, 2026, with Cyber Monday on November 30. Our Black Friday 2026 playbook for US shoppers covers how to plan big purchases around those dates.

Other stores on ShopBack US for business and kitchen supplies include Staples, Zoro, The Home Depot and Sam's Club, so the same step applies wherever you buy.

Go through ShopBack before you check out at KaTom

Before you check out, go through ShopBack US so the same KaTom order costs you less after you pay. It takes three steps:

1. Sign up for ShopBack US for free.
2. Open KaTom on ShopBack and check the live rate and the terms.
3. Click through to KaTom's site and place your order in the same session.

Your effective price is what you pay minus the cash ShopBack returns. Here is an example with made-up numbers: on a $2,000 reach-in refrigerator at an illustrative 1 percent rate, $20 comes back, so your effective price is $1,980. The real rate changes, so check the live rate on KaTom's ShopBack page on the day you buy.

The cash shows in your ShopBack account as pending first and becomes available once the order is confirmed under the terms on KaTom's ShopBack page. A return reduces or reverses it, which is one more reason to confirm the model before you buy.

Is cashback on restaurant equipment the same as a discount?

Cashback lowers what you actually pay for an order. It comes back as cash, so it works like a discount on the price, not like points or miles. The only difference from a sale price is timing: a sale cuts the price at checkout, while ShopBack's cash comes back after you pay.

On large equipment, that difference is easy to miss when you compare two listings that look the same. Thinking in effective price, what you pay minus what comes back, is the fairest way to see which order really costs less.

KaTom cashback, credit card rewards and card offers in 2026

Your credit card and ShopBack are separate programs, so a rewards card usually earns its own rewards as normal on a KaTom order placed through ShopBack. That includes KaTom's own Mastercards, whose rewards come from the card program. Check your card issuer's terms and check the merchant's terms on KaTom's ShopBack page, because each sets its own rules.

Some card issuers also run merchant offers that you add to your card in the issuer's app. Those follow the issuer's rules, not ShopBack's. For the most common reasons people miss out on cash back, see 5 cashback mistakes US shoppers make.

KaTom cashback on cashback sites: what to check

Whichever cashback site you look at for KaTom, check four things before you click: the store page is live, which orders count, how returns are handled, and whether outside coupon codes are allowed. On ShopBack US, all four are set out on KaTom's ShopBack page.

• Live page. The page should show KaTom as an active store you can click through to.
• Which orders count. Terms can differ for freight items, parts and services such as installation.
• Returns. Returned items reduce what comes back.
• Codes. The terms say whether codes from outside ShopBack are accepted.

Then buy in one go: click through, order in the same browser session and keep your invoice.

Frequently asked questions

Is KaTom cheaper for restaurant equipment?

KaTom can be one of the cheaper places in the US to buy restaurant equipment, but the sticker price is only part of it. According to KaTom at the time of writing, signed-in customers get free shipping on qualifying orders over $500, and its Price Match Guarantee covers identical in-stock items sold by qualifying US online retailers or authorized local dealers. Compare the delivered price, including freight and liftgate, and go through ShopBack US before you check out so the same order costs you less.

What is KaTom Restaurant Supply?

KaTom Restaurant Supply is a US seller of commercial kitchen equipment and supplies based in Kodak, Tennessee. KaTom says it has served more than 1.5 million foodservice operators since 1987. Its range runs from restaurant equipment, commercial refrigeration and ice makers to smallwares, tabletop, janitorial supplies, restaurant furniture and disposables.

Does KaTom price match?

Yes, on qualifying products. KaTom's Price Match Guarantee covers items identical in brand, product, color, size and specifications that KaTom has in stock and that a qualifying US online retailer or authorized local dealer sells for same-day order. You must ask at the time of purchase. It excludes coupons, rebates, membership or loyalty prices, bulk or bundle prices, clearance, open-box, auction and in-store prices, and shipping and tax.

Does KaTom offer free shipping?

KaTom advertises free shipping on qualifying orders over $500 when you sign in, at the time of writing. Large items that exceed 150 pounds or 108 inches go by freight carrier, and freight deliveries to addresses without a loading dock need liftgate service, which you select at checkout.

What is KaTom's return policy?

According to KaTom's policy page, unused, regularly stocked items can be returned within 30 days of the invoice date through customer care. Each return carries a 25 percent restocking fee, and the customer arranges and pays for return shipping. Some items, such as furniture and items shipped outside the contiguous US, are final sale.

Does KaTom have a credit card?

Yes. KaTom offers a Business Rewards Mastercard and a Consumer Rewards Mastercard. According to KaTom's rewards page at the time of writing, both earn 3 percent back per dollar on KaTom.com, with 2 percent on dining and office (business card) or groceries and gas (consumer card), and 1 percent on other purchases. Card approval and terms are set by the card issuer.

What are KaTom's official deals?

KaTom's own savings routes are free shipping on qualifying orders over $500 when signed in, its Price Match Guarantee, a clearance section, Quick Ship items, its Mastercard rewards cards and a mailing list that KaTom says brings exclusive savings on favorite brands.

How does ShopBack lower what I pay at KaTom?

Before you check out, go through ShopBack US: sign up for free, open KaTom on ShopBack, then click through and order on KaTom's site as usual. Cash comes back to your ShopBack account after the order is confirmed, so your effective price is what you pay minus the cash ShopBack returns. The live rate and terms are on KaTom's ShopBack page.

Can I use a rewards credit card on a KaTom order made through ShopBack?

Usually, yes. Your card and ShopBack are separate programs, so a rewards card, including KaTom's own Mastercard, usually earns its own rewards as normal on an order you placed after clicking through ShopBack. Check your card issuer's terms and check the merchant's terms on KaTom's ShopBack page.

Is cashback the same as a discount on restaurant equipment?

It works like one. Cashback lowers what you actually pay for an order. It comes back as cash, so it works like a discount on the price, not like points or miles. The difference is timing: a sale price cuts the price at checkout, while ShopBack's cash comes back after you pay.

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Key takeaways

• KaTom can be one of the cheaper US sources for restaurant equipment once you compare the delivered price, not the sticker price
• According to KaTom at the time of writing, signed-in customers get free shipping on qualifying orders over $500, and its Price Match Guarantee covers identical in-stock items from qualifying US sellers
• Items over 150 pounds or 108 inches ship by freight; choose liftgate at checkout if your site has no loading dock
• Returns carry a 25 percent restocking fee plus return shipping, so confirm the model and specs first
• Before you check out, go through ShopBack US: your effective price is what you pay minus the cash ShopBack returns

Ready to order? Open KaTom on ShopBack, check the live rate, then click through and buy so the same equipment costs you less after you pay.

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• 5 Cashback Mistakes Every US Shopper Is Still Making in 2026

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Disclaimer

The views and recommendations expressed in this article are those of the author.

KaTom prices, shipping thresholds, price match rules, card rewards and return terms are set by KaTom and its card issuer and can change. ShopBack rates and terms are shown on each store's ShopBack page and can change. Facts about KaTom in this article come from KaTom's own policy, rewards and about pages at the time of writing.

This article is intended for general informational purposes only and should not be considered professional or financial advice.

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